Effective Date: Oct. 18, 2026
FairyOpera (“FairyOpera,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of visitors, clients, event organisers, venues, brands, business partners, and other individuals who interact with our website.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit https://fairyopera.com/, submit an enquiry, request information, discuss a performance project, download materials, or otherwise interact with FairyOpera through our website.
1. About FairyOpera
FairyOpera is a live performance brand focused on indoor and outdoor drone formation experiences, combining light, movement, music, technology, and space.
FairyOpera works with venues, brands, event organisers, cultural organisations, hospitality businesses, and other commercial partners on performance projects and related services.
Website Operator: Shenzhen Makerfire Technology Co., Ltd.
Address: 1806, Building 1, COFCO Innovation R&D Center, Zone 69, Xingdong Community, Xin’an Street, Bao’an District, Shenzhen, China
Email: sales@fairyopera.com
Website:https://fairyopera.com/
2. Information We Collect
We may collect personal information when you voluntarily provide it to us or when you interact with our website.
Information You Provide
You may provide information when you:
- Submit a project or business enquiry;
- Request a performance proposal or quotation;
- Contact us regarding a venue or event;
- Request information about our services or technology;
- Download materials or resources;
- Discuss a brand collaboration or partnership;
- Apply for a partnership or city collaboration;
- Communicate with us by email, WhatsApp, or other communication channels provided through our website; or
- Otherwise communicate with FairyOpera regarding a project or business relationship.
This information may include:
- Name;
- Email address;
- Telephone or messaging contact details;
- Company, organisation, or venue name;
- Job title or professional role;
- Country or region;
- Event or performance date;
- Venue information;
- Project requirements and areas of interest;
- Information included in uploaded files, photographs, or messages; and
- Other information you voluntarily provide to us.
We encourage you to provide only information that is reasonably necessary for us to understand and respond to your enquiry.
3. Information Collected Automatically
When you visit our website, certain technical and usage information may be collected automatically.
This may include:
- IP address;
- Browser type and version;
- Operating system;
- Device type;
- Pages visited;
- Date and time of visits;
- Referring website or source;
- Approximate geographic location; and
- Website interaction and usage information.
This information may be collected through cookies, analytics tools, server logs, and similar technologies.
We use this information to operate, secure, analyse, maintain, and improve our website and services.
4. How We Use Personal Information
We may use personal information for the following purposes:
- Responding to project and business enquiries;
- Preparing performance proposals and quotations;
- Understanding venue, event, and project requirements;
- Communicating regarding potential or existing business relationships;
- Providing information about FairyOpera services, technology, and resources;
- Managing partnership and collaboration opportunities;
- Providing customer and business support;
- Improving our website, services, and user experience;
- Understanding website usage and visitor interests;
- Maintaining website security and preventing fraud, misuse, or unauthorised activity;
- Maintaining appropriate business and communication records;
- Complying with applicable legal and regulatory requirements; and
- Carrying out other purposes disclosed at the time information is collected.
We will not use personal information for materially different purposes that are incompatible with the purpose for which it was collected unless permitted by applicable law or with appropriate consent.
5. Business Communications and Marketing
As FairyOpera operates primarily in the live performance and business-to-business environment, we may communicate with business contacts regarding:
- Performance services;
- Indoor and outdoor drone experiences;
- Brand collaborations;
- Venue and event opportunities;
- Partnership opportunities;
- New services, resources, or technical developments;
- Events and exhibitions; and
- Other relevant business information.
Where required by applicable law, we will obtain appropriate consent before sending certain marketing communications.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us using the contact information provided below.
6. Cookies and Analytics
FairyOpera may use cookies and similar technologies to operate and improve our website.
These technologies may be used for:
- Essential website functionality;
- Security;
- Website analytics;
- Performance measurement;
- Understanding visitor behaviour; and
- Improving user experience.
Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.
You may also manage certain cookie preferences through your browser settings or available cookie preference tools. Disabling certain cookies may affect some website functions.
7. Sharing of Personal Information
FairyOpera does not sell personal information.
We may disclose personal information when reasonably necessary to operate our business, provide requested services, or comply with legal requirements.
Depending on the circumstances, information may be disclosed to categories of recipients such as:
- Website hosting and infrastructure providers;
- Website analytics providers;
- Email and communication service providers;
- Customer relationship management or business management providers;
- IT, cybersecurity, and technical service providers;
- Professional advisers;
- Event, production, or operational service providers where necessary for a project;
- Business partners or local partners where necessary to respond to or fulfil a business request; and
- Government authorities or other parties where required by law.
We expect service providers processing personal information on our behalf to apply appropriate safeguards and process information only for authorised purposes.
8. International Data Transfers
FairyOpera may work with clients, venues, event organisers, brands, and business partners in different countries.
As a result, personal information may be processed or stored in a country other than the country in which you are located.
Where required by applicable law, we will take appropriate measures to protect personal information when it is transferred internationally.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Responding to enquiries;
- Managing project and business relationships;
- Providing requested services;
- Maintaining appropriate business records;
- Complying with legal obligations; and
- Resolving disputes and enforcing agreements.
When information is no longer reasonably required, we will take reasonable steps to delete, anonymise, or securely dispose of it, subject to applicable legal requirements.
10. Data Security
FairyOpera takes reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, misuse, or destruction.
Access to personal information is limited to individuals and service providers who reasonably need access for legitimate business purposes.
However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.
11. Children’s Privacy
FairyOpera’s website is primarily designed for venues, brands, event organisers, cultural organisations, businesses, and other professional users.
Our website is not intended to directly collect personal information from children.
We do not knowingly request or collect personal information directly from children through our general website for marketing or business development purposes.
If you believe that a child has provided personal information to us through our website without appropriate authorisation, please contact us using the contact information below.
12. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These rights may include:
- The right to request access to personal information we hold about you;
- The right to request correction of inaccurate information;
- The right to request deletion of personal information;
- The right to request restriction of certain processing;
- The right to object to certain processing;
- The right to withdraw consent where processing is based on consent;
- The right to request portability of certain personal information where applicable; and
- The right to lodge a complaint with a relevant data protection authority.
To exercise applicable privacy rights, please contact us using the contact information provided in Section 18.
We may need to verify your identity before fulfilling certain requests.
13. California Privacy Rights
If you are a California resident, you may have additional rights under applicable California privacy laws.
Depending on the circumstances and applicable law, these rights may include the right to know, access, correct, or delete certain personal information, as well as applicable rights regarding the sale or sharing of personal information.
FairyOpera does not sell personal information.
To exercise applicable California privacy rights, please contact us using the contact information provided in Section 18.
14. European Privacy Rights
If you are located in the European Economic Area (“EEA”) or the United Kingdom (“UK”), additional rights may apply under applicable data protection laws, including the GDPR where applicable.
Depending on the circumstances, FairyOpera may process personal information based on:
- Your consent;
- Performance of a contract or steps taken at your request before entering into a contract;
- Compliance with a legal obligation;
- Our legitimate interests, where permitted by applicable law; or
- Another lawful basis permitted by applicable law.
Where applicable, you may also have the right to lodge a complaint with the relevant data protection authority.
15. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, software, social media services, or other resources.
These third parties operate independently from FairyOpera and may have their own privacy policies and terms.
FairyOpera is not responsible for the privacy practices, security, content, or policies of third-party websites or services.
We encourage you to review the privacy policies of third-party services before providing personal information through them.
16. Links to Social Media and Communication Services
Our website may provide links or contact options for services such as WhatsApp, YouTube, or other third-party communication and media platforms.
When you interact with these services, your information may be processed by the relevant third-party provider under its own privacy policy.
FairyOpera does not control how these third-party services process information.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable laws.
When we make changes, we will update the Effective Date at the top of this page.
We encourage you to review this Privacy Policy periodically.
18. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us.
FairyOpera
Website Operator: Shenzhen Makerfire Technology Co., Ltd.
Email: sales@fairyopera.com
Address:
1806, Building 1, COFCO Innovation R&D Center, Zone 69, Xingdong Community, Xin’an Street, Bao’an District, Shenzhen, China
Website:https://fairyopera.com/
Last Updated: Oct. 18, 2026